FAQs | Surf & Splash Orlando Waterpark

General

The waterpark pools are open daily from 9:00 AM to 10:00 PM. Attractions operate from 11:00 AM to 7:00 PM.
Day passes are available for $30 per adult.
Children ages 4–12 can enjoy the waterpark for $15 per child. Children under 4 enter free.
Yes! Special group rates may be available for parties of 10 or more. Please contact us to learn more.
Yes, self-parking is available for a daily rate of $27 USD.
Yes. Towels are available at designated towel stations. Please return them before leaving for the day.
Yes. Lockers are available for rent.
The waterpark is open year-round, weather permitting. Check the calendar for seasonal hours and maintenance closures.
No. Pets and emotional support animals are not permitted in the waterpark. Only trained service animals are allowed.
Complimentary Wi-Fi is available throughout the waterpark.
No. For guest safety, personal floats, pool toys, and inflatables are not permitted.
Yes. Swim diapers are required for all non-potty-trained children using the water areas.
Yes. Poolside shops carry a variety of essentials, including sunscreen, swimwear, and accessories.
Yes. Day pass guests have access to our Marketplace dining and shops during their visit.
We offer a variety of exclusive packages, including savings on room rates, bundled dining, parking deals, and member discounts. Check out our latest promotions here.
We do! Contact our team here for group ticket pricing, birthday party packages, and special event bookings.

Yes. Pools are heated year-round.
Yes. If you’ve recently had surgery, are pregnant, or have heart, back, or neck issues, we strongly advise not riding. Only you know your health, so if there is any chance riding could put you at risk or worsen a condition, it is best not to participate.
Yes. Some slides and attractions have minimum height requirements for safety. Please see posted signs or ask a staff member for details on each attraction.
Yes. Riders must be at least 42 inches tall to bodyboard and 52 inches tall to try stand-up surfing. Make sure you meet the requirements before riding.
Yes. You can upgrade your experience with an additional 15 minutes for $15 and skip the line.
Yes. All riders must be able to swim confidently in fast-moving, turbulent water.
A standard 30-minute FlowRider® session is $30 per rider.
Riders can choose between bodyboarding or stand-up surfing.
The FlowRider® operates daily from 11:00 AM to 5:30 PM, weather permitting. Hours may vary seasonally.
Surf & Splash is Orlando’s newest family-friendly waterpark, featuring two pools, a splash pad, six splash slides, two gravity-defying slides, a free fall loop, and a double FlowRider® surf simulator.
For your safety, avoid wearing jewelry, hats, footwear, eyeglasses, or anything that could fall off or cause injury. Wear secure swimwear, as loose clothing or bathing suits may shift due to the strong water flow. Cover-ups are recommended.

Access to the Celebration Theater, including the Gatorland Show, is reserved exclusively for resort guests.
Decorations are not permitted inside cabanas at this time.
Yes. Hologate is open to all guests.
Yes. Mini golf is included with your day pas
Yes. Arcade access is included with your day pass.
No. Movie theater access is exclusive to guests staying at the resort.
Cabanas can be reserved up to 60 days before your visit.
Cabanas can be reserved up to 60 days before your visit.
Each cabana can accommodate a maximum of 7 guests.
Yes. When booking your cabana, you can add a food and beverage package and have it delivered right to you.
Yes. Guests with day passes can enjoy our outdoor basketball court during open hours.
All cabanas are available daily from 9:00 a.m. to 10:00 p.m.
Guests can choose from three cabana options: the Splashside Cabana and Surfside Cabana are each $175, while the Splashside Premium Cabana is $225. Each offers shaded seating and space for up to 7 guests. Learn more about cabana rentals here.

We offer a variety of gluten-free and vegetarian choices. Please notify the dining team about any food allergies when ordering.
Outside food and beverages are not permitted inside the waterpark. We offer a variety of onsite dining options for snacks, meals, and drinks.
Yes! There are plenty of tasty options inside the waterpark and around the resort. Grab quick snacks, casual meals, and poolside drinks at the waterpark, or visit the Marketplace for more for breakfast, lunch, and dinner options.

Yes! Guests of Holiday Inn Resort Orlando Suites receive complimentary access to the waterpark with their stay.
No! Day passes are available for non-resort guests. Book online in advance to secure your spot.
Room rates vary depending on the season. To view current pricing, please enter your travel dates.
Yes, a shuttle to Disney World is available. Please inquire with the front desk for the latest schedule and details.
Check-in begins at 4:00 PM and check-out is at 10:00 AM. Contact the resort for information on early check-in or late check-out options.